These 7 C’s of communication are a convenient way to ensure good business communication. They will help you become an effective communicator and you will find more success in your interactions with people.
We communicate all day long; at home, at work or with friends. Here are a few principles which can be followed at workplace while communicating with different types of people such as clients, co-workers, seniors, juniors, etc.
#1. CLARITY
Make sure the goal of your message reaches clearly to your audience. Keep your message simple and easy to understand.
#2. CONCISENESS
Be short and to the point.
Avoid repetition and unnecessary words. Include only relevant material.
#3. CONCRETENESS
Ensure that all the important details and facts are mentioned, but that nothing deters from the focus of your message.
#4. CORRECTNESS
Communication should be accurate. There should not be any grammatical/factual/technical or any other errors.
#5. COMPLETENESS
Convey all facts required by the audience. Do not leave any scope for assumptions or vagueness.
#6. CONSIDERATION
Take the audience into consideration, i.e. the audience’s viewpoints, background, level of expertise, etc.
#7. COURTESY
Approach the audience in a friendly and courteous manner. Avoid the use of passive/aggressive tones while communicating. Be open and honest.
